Opt-Out Policy – True North Institute Max
1. Purpose
This Opt-Out Policy explains how you can stop receiving marketing communications from True North Institute Max (“we”, “our”, “us”).
We respect your privacy and your right to choose how we communicate with you.
2. Types of Communications You Can Opt Out Of
You may opt out of:
- Promotional emails (newsletters, offers, event invites).
- SMS/text message marketing campaigns.
- Phone calls for promotional purposes.
- Postal mail marketing materials.
Note: You may still receive transactional or legally required communications, such as receipts, account updates, or policy changes.
3. How to Opt Out
A. Email Communications
- Click the “Unsubscribe” link at the bottom of any marketing email.
- Or send a request to privacy@truenorthinstitutemax.com with “Unsubscribe” in the subject line.
B. SMS/Text Messages
- Reply STOP to any promotional text message you receive from us.
- Or contact us via email with your phone number to remove it from our marketing list.
C. Phone Calls & Postal Mail
- Email privacy@truenorthinstitutemax.com with your full name, phone number, and/or mailing address, specifying the type of marketing you wish to stop.
4. Processing Time
- Email & SMS requests will be processed within 10 business days.
- Postal mail opt-outs may take up to 30 days due to printing schedules.
5. Third-Party Marketing
If you have given consent for your information to be shared with third parties for marketing purposes, you must contact them directly to opt out of their communications.
6. Questions or Concerns
If you have any questions about this policy or need assistance with opting out, contact us at:
True North Institute Max – Privacy Department
📧 privacy@truenorthinstitutemax.com